These are the legal terms that apply when you use the online services that we operate in the UK and Ireland. Please read these terms carefully before using our online services as you will be bound by these terms. If you do not agree to any of these terms we do not grant you permission to use our online services. If you have any questions you can contact us as set out below.
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1, OUR DETAILS
"We", "us" , "our" and/or "Company" means ilovemusiclive.com owned by I Love Music Live Ltd. If you have any questions or concerns please refer to our frequently answered questions(FAQs). If the FAQs do not adequately address your questions or concerns you may contact us using our email contact form.
2, CHANGES TO THESE TERMS
We may need to make changes to these terms in future. For example to reflect changes in the law, changes in the type of services or information we provide to you through this website or to correct errors in these terms. We will try to keep all such changes to a minimum. We recommend that you check these terms from time to time to see if they have changed. We will always state at the bottom of these terms the date on which they were last updated.
If you continue to use our online services after our terms change you will be bound by those changes.
3, REGISTRATION, PASSWORD AND SECURITY
On registration you will need to choose a password, a user name for your login and then a display name.Your user name will be unique to you within the ilovemusiclive.com services, but not necessarily across all other Company services, so you may need different user names for the different services that you join.
If you choose to provide information to the Website, you agree to provide only true, accurate, current and complete information. If you create a user account, you agree to accept responsibility for all activities that occur under your account or password, if any, and agree you will not sell, transfer or assign your user account. You are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your computer so that others may not access any password-protected portion of the Website or other services using your name, user name or password in whole or in part.
If you provide any important information that is untrue, not current or incomplete (or we have reasonable grounds to suspect that this is the case) we have the right to either suspend or terminate your access to those parts of our online services that require registration.
These security measures are important and we cannot take any responsibility for inconvenience, loss or damage you suffer as a result of failing to comply with them.
You may be able to purchase a video streams for a fee, or access certain additional features of the Website and services for a fee. You may only order video streams if you are considered capable of entering into an enforceable contract in the applicable jurisdiction. You agree to pay in full the prices for any purchases you make either by credit/debit card concurrent with your online order or by other payment means acceptable to ilovemusiclive.com. You agree to pay all applicable taxes. If payment is not received by us from your credit or debit card issuer or its agents, you agree to pay all amounts due upon demand by us
4, Your Ilovemusiclive.com Account:
If you use multiple logins for the purpose of disrupting a community or annoying other users you may have action taken against all of your accounts.
All accounts must be registered with a valid personal email address that you access regularly so that moderation emails can be sent to you. Accounts registered with someone else's email address, or with temporary email addresses may be closed without notice. We may require users to re-validate their account if we believe they have been using an invalid email address.
Company reserves the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple ilovemusiclive.com accounts, or if an non UK user pretends to be a UK user, or disrupts any of our services in any way.
5, YOUR USE OF OUR SERVICES
You must use our online services in a considerate and responsible manner. You are not allowed to use our online services:
- for any purpose that is against the law
- in connection with a business
- in any way that causes our online services to be interrupted, damaged, impaired or rendered less efficient
- in any way that could damage or disrupt another user's computer
- for the transmission, uploading or posting of any computer viruses or other harmful files or programs
- to transmit, upload or post any material which is defamatory, offensive, racist, vulgar, libelous, pornographic, obscene or menacing or which could cause annoyance, inconvenience or needless anxiety to anyone else
- as a means to threaten, stalk, harass, abuse or insult anyone else
- to collect personal data about other users (for example to use for “spam”)
- in a way that violates or infringes the rights of anyone else, for example other people’s copyright or right to privacy
- to create a false identity that misleads others about the identity of the sender or the origin of a message, for example you must not impersonate an Company employee or another user or company
- to transmit or otherwise make available any unsolicited or unauthorized advertising or promotional materials, for example junk mail, spam, chain letters, pyramid schemes or other similar materials
- to make available in any way (for example by linking) any material which would amount to a breach of these terms if you had posted it directly, or which contains any virus or other harmful code, or which may otherwise harm our online services or our computer systems or any third party computer system
- in any other way that could reasonably be expected to affect us adversely or reflect negatively on our goodwill, name or reputation
We provide our online services (and the information and materials on those services) solely for your personal and private use. The information and materials must not be used for any other purpose without our express written permission. For example, you are not allowed to copy, transfer, transmit or reverse engineer anything available on our online services or deep-link to and/or frame or use framing techniques to enclose any part of our online services without our prior written consent. Unless we specifically tell you otherwise this restriction also applies to you modifying any information or materials available on our online services, for example by making a “mash-up” or other derivative work.
The material and information provided by us and other third parties on our online services is protected by intellectual property rights including copyright, designs and trade marks. Nothing in these terms gives you any rights of ownership in that material or information and you may only use that material and information in accordance with these terms.
6, YOUR MINIMUM AGE/PARENTAL CONSENT
Our online services are only offered to users aged 18 years or older. If you are under that age you should ask your parents/guardians to register on your behalf.
Until you are 18 years old, your parents or legal guardian may ask us to modify, deny access to, or terminate your social access and we may do so at their request or any time, for any reason, without notice or liability. You therefore agree to provide your parents or legal guardian with your valid username, password and e-mail address for any social community activity at all times, for verification purposes. (Please also see the Safety and Parental Responsibility section below).
7, Intellectual Property
All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on any of Company's websites and all content (including all applications) located on the site shall remain vested in Company or its licensors (which includes other users). You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Company content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any Company content except for your own personal, non-commercial use. Any other use of Company content requires the prior written permission of Company
The names, images and logos identifying Company, any of its websites or third parties and their products and services are subject to copyright, design rights and trade marks of Company and/or third parties. Nothing contained in these terms shall be construed as conferring any license or right to use any trade mark, design right or copyright of Company or any other third party
8, What if I am accessing ilovemusiclive.com websites outside the UK?
You should note that Company place a number of cookies on its website and may collect information about international users from these - please see paragraph 12 for more information about cookies.
10, SUBSCRIPTION/FEE BASED SERVICES
Certain parts of the services made available on the Company's website may be offered by Company on a payment basis (a "Pay Service"). A Pay Service may be offered by Company on a prepaid usage basis or on a periodic subscription ("Subscription") basis. Should you choose to purchase a Pay Service, you will be required to register as described above, and you will be assigned an account for such Pay Service (the "Pay Service Account") based on the information you provide as part of the registration process. You agree to pay all the fees applicable for such Pay Service you incur through your Pay Service Account, including any fees associated with the use of such Pay Service together with all applicable taxes (the "Fees"). Unless otherwise indicated on the relevant Pay Service description page (the "Pay Service Description"), the Fees for a Pay Service purchased through your Pay Service Account are chargeable immediately (and at the beginning of each renewal period for periodic Subscription Pay Services) to the credit card you designated for the particular Pay Service Account or through such other billing process as applicable. Company reserves the right to change the amount of, or basis for determining, any Fees for a Pay Service, and to institute new Fees or terms at any time effective upon notice to you, which notice may for certainty include the posting of any such changes on the relevant pages related to the use of the Pay Service.
Please note that Subscription Pay Services renew automatically at the end of the relevant period as set out in the applicable Pay Service Description and Fees in respect of each such renewal shall be based on the then current rate for the particular Subscription Pay Service. You may terminate your subscription at any time, which termination will only be effective at the end of your subscription period.
By registering for a Pay Service, you warrant that: (a) you are of the age of majority in the jurisdiction in which you reside, (b) all information you submit is true and correct (including without limitation all credit card information), and (c) you are the cardholder of the credit card you designated for your Pay Service Account.
In consideration of the availability, and your use, of a Pay Service, you acknowledge and agree: (a) to these Terms and Conditions, including without limitation the disclaimers, limitation of liability and provisions related to prohibited conduct set out herein as well as any terms and conditions which may be set out in the relevant Pay Service Description, (b) that you are solely responsible for all acts or omissions that occur through your Pay Service Account, (c) that the Pay Service is for your personal, non-commercial use and you agree not to resell, distribute, transfer, share or otherwise use any Pay Service, including any coupons or credits related to same for any commercial purposes whatsoever, (d) that Company reserves the right to specify an expiry date for the use of any coupons or credits purchased in connection with any Pay Service, and (e) that Company reserves the right to suspend or terminate your Pay Service Account and your use of a Pay Service at any time, including without limitation, where Company has determined, in its sole discretion, that your use of the Pay Service is, or was, in breach of these Terms and Conditions. Any such termination by Company shall be in addition to and without prejudice to such rights and remedies as may be available to ilovemusiclive.com, including injunction and other equitable remedies. Your ability to use the Pay Service is also subject to any limits set by Company or by your credit card issuer. If Fees cannot be charged to your credit card or your charge is returned for any reason, including chargeback, Company reserves the right to either suspend or terminate your Pay Service Account and your access to the Pay Service.
11, Purchase Live Stream
You can view one of our many streams on the ilovemusiclive.com website, all you are required to do is to create an Account (if you have not already) and then select the stream you wish to view. You will be asked for your payment details ("Pay Service") and once your payment has cleared you will have access to watch the stream you selected, either Live or within 14 days of the live stream date. (refer to viewing period). The purchased live stream may be viewed only once and once viewed Company will not allow access to the stream again unless you purchase the stream again either from our "Archived" service or "Purchase & Download Content".
12, Purchase & Download Content
You can download ilovemusiclive.com Content to your hard drive on your device (purchased for your own personal, non commercial use) to some (but not all) devices, to do so you will have to download the data content to your device from the Company website. Your use of ourchased data content is also subject to our terms and conditions. Once downloaded to your device you are free to watch the video as many times as you wish without restriction, However you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Company website content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any Company website content except for your own personal, non-commercial use. Any other use of Company website content requires the prior written permission of Company as set out in our "Intellectual Property" clause
You are solely responsible for managing the storage capacity of your device and for ensuring that you keep your downloads within any download or bandwidth limits set by your internet service provider.
13, Accepted Payment Methods
All payments for Permanent Downloads (including any applicable taxes) must be made by credit or debit card.
Company must receive payment for the whole price of the Permanent Download that you order before your order is accepted and the contract between us is formed. ilovemusiclive.com are under no obligation to supply the permanent download before payment is received. In addition, Company shall be entitled to refuse any orders which you place for services in the case of obvious errors or inaccuracies (e.g. incorrect prices) regarding the goods or services appearing on our site.
14, Cancellation of the Pay/Subscribed Service or Purchased Download Content
You agree that the provision of the Pay/Subscribed Service commences immediately on payment and you will have no right to cancel the Service (including but not limited to under the Consumer Protection (Distance Selling) Regulations 2000) other than as set out below. If you wish to cancel your Pay/Subscribed service you must do so via the ‘My Account’ area of the ilovemusiclive.com Website. You will be notified by email confirming your cancellation. Your Pay/Subscribed service will only be cancelled at the date of your next payment and you will not be entitled to any refund.
Your Pay/Subscribed service will automatically cancel if you do not pay the relevant fees.
15, LEVEL OF SERVICE
We may establish general practices and limits concerning use of our online services, including without limitation, the maximum number of days that message board postings or other uploaded content will be retained by our websites and the maximum number of times (and the maximum length of time) you may access our online services in a given period. We have the right to change these general practices and limits from time to time without having to tell you in advance.
We endeavour to provide a satisfactory level of performance for all of our online services.However it is not technically possible or practical for us to provide our online services free of all faults at all times. The information and material provided on our online services may include some inaccuracies or typographical errors, which we will endeavour to correct as they come to our notice. Our online services may sometimes be unavailable for technical reasons, for maintenance or for us to make editorial changes. We may also decide at any time to discontinue providing certain of our freely available online services.
ilovemusiclive.com Video/Audio Content is selected, edited, made available and updated by Company at its sole discretion. For the purpose of maintaining a current and enjoyable interactive website we have the right to select the content displayed on ilovemusiclive.com as well as to select the duration of such content. We reserve the right to do this without prior notice written or verbal, however in order to maintain an efficient service with our users we will endeavour to notify you either via email, mobile phone text, ilovemusiclive.com website or via any other means we deem suitable.
We do not control the content posted by other users of our online services and for that reason we cannot guarantee the accuracy, integrity or quality of any such content. Postings by other users do not represent our views or those of our employees or representatives. If you use our online services you must accept that you may be exposed to content that you consider to be offensive or objectionable. If you wish to complain about particular content you can contact us by using our email contact form.
We use reasonable efforts to check information and content on our online services for viruses, however we do not promise that our online services will be free of viruses or bugs and recommend that you also use care in this regard by using anti-virus software when accessing our online services.
We will not be liable to you (whether as a result of contract law, tort, statutory duty or otherwise) for any loss or damage arising from or in any way connected with your use of, or inability to use, our online services in respect of any losses:
- that are related to a business or commercial undertaking
- that were unforeseeable
- that are related to loss of opportunity, loss of goodwill or injury to reputation
- that are suffered by third parties who are not users of our online services
- that are caused by loss of data, or computer virus
- in respect of infringement of rights arising as a result of a third party linking to our online services and causing our content to be viewed within the pages of any other website
- that are due to your fault, for example if you have provided incorrect information to us, where you erase an element of the online service provided to you or you fail to comply with the instructions for use of our online services as explained by us
If you have a claim against another user of our online services you will pursue that claim independently and without recourse to us.
We do not in any way seek to limit or exclude our liability to you for death or personal injury or any loss arising as a result of fraud.
You agree to indemnify, hold harmless, and keep Company its parents, subsidiaries and affiliates, and their respective owners, officers, directors, members, agents and employees, fully and effectively indemnified on demand with respect to any and all costs, claims, demands, investigations, liabilities, losses, damages, judgments, settlements, costs and expenses, including legal fees arising out of or in connection with (a) your violation of these Terms and Conditions (and/or any other agreement you have with Company) and/or of any law, rule or regulation applying hereto (b) breach of any of your undertakings, warranties and representations made by you to Company . You will cooperate as fully and reasonably as required by Company in the defence of any claim. Notwithstanding the foregoing, Company retains the exclusive right to settle, compromise and pay any and all claims, demands, proceedings, suits, actions or causes of actions which are brought against Company. In no event shall you settle any third party claim effecting Company without Company's prior written approval.
You undertake and warrant with full title guarantee that you will own any material you supply to Company and usage by Company and its designees will not infringe any party's rights.
You will be required to compensate us in full for all of our losses caused by your misuse of our online services, including losses we suffer by virtue of someone else bringing a claim against us in respect of such misuse.A misuse of our online services arises if you do not comply with the rules set out in these terms, an example would be if you uploaded materials that infringe someone else’s rights such as copyright videos or music.
19, THIRD PARTY WEBSITES
Our online services may contain links to other websites which are not controlled by us. Any such links are provided solely for your convenience and this does not amount to an endorsement by us of that website or its content. If you use those links you will leave our online services and if you decide to visit any linked site, you do so at your own risk. These legal terms only apply to your use of our online services and we cannot be responsible for any content, or products and services available on any other websites as we do not control them.
20, SUSPENSION AND TERMINATION
We have the right to suspend or terminate your access to our online services or any aspect of them if you do not comply with these terms or if we have reasonable grounds to believe that you are likely to breach them. We will use reasonable efforts to give you reasonable prior notice of our intention to suspend or terminate your access unless your non-compliance is or could be against the law, is adversely affecting other users of our online services or could damage our reputation.
We will comply with all applicable UK data protection legislation from time to time in place in respect of any personal information you submit to us.
You can amend or remove information you give us via our online services at any time.If you want to amend any information you have given us when registering for our online services go to your Account profile area by clicking on the “Profile” tab and then select “Edit Profile” and you can amend your basic information, personal preferences (which will affect what content we include in our newsletters and marketing information sent to you) and profile photo. To unsubscribe from a newsletter or other email distribution click on the relevant link on the newsletter/other email (which can normally be found at the bottom of the communication) or the deselecting the relevant tick boxes within the “Preferences” pages
22, COMPLAINTS AND TAKE DOWN
If you want to make a complaint about any of our online services or if you think your or someone else’s intellectual property or other rights have been infringed by our online services you can do so by submitting full details using our email contact form. If you have a complaint about a particular item of content that has been uploaded by another user you may click on the flag next to that item and select the category which is appropriate to the nature of your complaint.
Each provision of these terms excluding or limiting liability is to be construed separately and will apply and survive even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. Each of the provisions of these terms excluding or limiting liability will remain in force notwithstanding any termination of these terms or termination or suspension of your access to our online services.
24, NO WAIVER
No waiver of any rights by either you or us will be taken as a waiver of any other rights you or we may have. For example if we waive our rights to complain about a particular breach of these terms by you it does not prevent us from complaining about other breaches.
25, GOVERNING LAW AND JURISDICTION
These terms are governed by the laws of England and both you and we agree to submit to the exclusive jurisdiction of the English courts.
Registered office: 90, Woodberry Avenue, London, N21 3LB Company Number: 6774856